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Pepperstone News

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Independence Day 2014

Tuesday 1st of July 2014

Friday the 4th of July is Independence Day in the United States and this will temporarily influence Market Closing Hours for Precious Metals.

Throughout this US holiday, Pepperstone will continue to provide standard support and funding hours.

Currency Market Hours will not be impacted by this holiday.

Precious Metals Trading Hours (Platform time GMT+3)


Date   Trading Hours Customer Support Hours
4th July Friday Closed early at 20:00 Open
7th July Monday Open Open

Metaquotes Server Update

Thursday 12th of June 2014

Pepperstone server update

On the 1st of August 2014, Metaquotes are releasing an update to Metatrader 4. As part of this update, Client Terminals older than Build 600 will no longer be supported.

If you are using a Client Terminal that is older than Build 600, you must update your Metatrader 4 Client Terminal to the latest build, or the platform will not connect to the trading servers.


What Metatrader Client Terminal am I using?
To see what Build of Metatrader you are using, please follow these instructions:
  1. Open Metatrader 4
  2. Select Help > About
  3. An About Box will popup, on the bottom left you should see:

Metatrader - Pepperstone
Version: 4.00 Build XXX < This is your current build
What if my Build Number is HIGHER than 600
If your Metatrader 4 Build is 600 or higher, then no action is required.

What if my Build Number is LOWER than 600
If your Metatrader 4 Build is lower than 600, then you need to update your trading platform. You can update your trading platform by either:
  • Downloading the latest version of MT4 from the Pepperstone website
  • Opening the platform as the Administrator

IMPORTANT: As part of the new update, experts and indicators are installed into a new directory. We highly recommend that you click the following link in order to see how to install these files are now installed.

Trade Chinese Currency

Friday 23rd of May 2014

Trade USDCNH

Pepperstone is proud to announce the addition of the USDCNH currency pair.

This pair provides Pepperstone traders with the ability to access new exposure to China's currency, the Renminbi (RMB). Traded off-shore through Hong Kong as USDCNH, the USDCNH market has grown in investor interest and volatility in recent years since the loosening of trading limits imposed on China's currency market.

With China's central bank now allowing a daily 2% fluctuation in Renminbi movement, and with growing perception that Chinese economic growth is slowing, there is strong potential for further exchange-rate reforms in coming years that may reveal further trading opportunities in the USDCNH market.

To view this pair within your MT4 Platform Simply Right Click on Market Watch and Select 'Show All'

MT4 Show All

Easter Trading Hours

Tuesday 15th of April 2014

Easter Weekend - Limited Funding and Support Availability

Between Friday 18th April and Monday the 21st April Banks around the world will be closed for the Easter period. During this time Pepperstone will have limited Live Chat, Phone Support and Funding availability.

Whilst their 24 Hour Emergency Trading Desk will operate as usual during the period - the Pepperstone customer support and funding hours will be reduced.

The Forex markets will be open throughout this period but liquidity is expected to be low. The Gold and Silver Markets will be closed on Friday 18th April but resume as normal Monday 21st April.

Market and Customer Support Opening Times

Date   FX Trading Hours Customer Support Hours
18th April Friday Open (Gold/Silver Closed) Limited Support and Funding
19th April Saturday CLOSED CLOSED
20th April Sunday CLOSED CLOSED
21st April Monday Open Limited Support and Funding



Server Time to GMT +3

Thursday 6th of March 2014

On Sunday the 9th of March 2014, the Pepperstone MT4 Server time will move one hour forward to GMT +3 hours.

Pepperstone bases MT4 Server time on "5pm New York", the internationally recognised end-of-day in the forex markets. The US will be changing to Daylight Saving Time on the 9th of March 2014. With the US turning clocks one hour forward the Pepperstone MT4 Server Time will also move one hour forward.

How does this affect me?

The only noticeable change that you will experience is that the Market Watch time in MT4 will now be set at GMT+3. This might not affect your trading at all - however, depending on your timezone, this may cause the market to open one hour earlier on Monday. The MT4 server time will still open at 0:00 on the charts, this may just be an hour earlier for your time-zone.

GMT Offset

If you are using an EA with a GMT offset time, then you must change the GMT offset to +3 just prior to the 9th of March.

Neteller funding now available

Thursday 27th of February 2014

Pepperstone is proud to announce they have now added Neteller as a deposit method for their valued clients.

Pepperstone have added Neteller

Neteller is a leading e-Wallet service that allows Real-time Deposits to Pepperstone Trading Accounts. Deposits are available in USD, JPY, GBP, EUR and AUD

Simply log into your Client Area Account and make a Neteller Deposit today.

Holiday Trading and Support Hours

Wednesday 18th of December 2013

Market Opening Times - Christmas/New Year 2013
 

The team at Pepperstone wish you a Happy Holiday Season and a Prosperous New Year.

Throughout the festive period, their 24 Hour Emergency Trading Desk will operate as usual. However, their customer support and funding hours will be reduced. Automated funding on the EDGE servers will operate as normal.

 

Market and Customer Support Opening Times*


*All times are listed in MT4 Server Time (GMT + 2 hours)

Date   FX Trading Hours Metals Trading Hours Customer Support Hours
24th December Tuesday Open 01:00 - 20:00 Open
25th December Wednesday CLOSED CLOSED CLOSED
26th December Thursday 01:05 - 23:59 07:00 - 23:59 Open
27th December Friday Open Open Open
28th December Saturday CLOSED CLOSED CLOSED
29th December Sunday CLOSED CLOSED CLOSED
30th December Monday Open Open Open
31st December Tuesday Open 01:00 - 20:00 Open
1st January Wednesday CLOSED CLOSED CLOSED
2nd January Thursday 01:05 - 23:59 01:05 - 23:59 Open
3rd January Friday Open Open Open

 

Low Liquidity / Widened Spreads

Please note that spreads may be wider and there may be increased volatility in the market as fewer liquidity providers offer prices during this time.

Clients should make sure their accounts are adequately capitalised as these conditions can impact even fully hedged positions.

Server Time to GMT +2

Tuesday 29th of October 2013

On Sunday the 3rd of November 2013, the Pepperstone MT4 Server time will move one hour backwards to GMT +2 hours.

This is to reflect the US Daylight Saving Time change in New York, taking place on the 3rd of November 2013.

Pepperstone bases MT4 Server time on "5pm New York", the internationally recognised end-of-day in the forex markets. With the US turning clocks one hour backwards, the Pepperstone MT4 Server Time will also move one hour backwards.

How does this effect me?
The only noticeable change that you will experience is that the Market Watch time in Metatrader 4 will now be set at GMT+2. This might not effect your trading at all - however, depending on your timezone, this may cause the market to open one hour later on Monday. The MT4 server time will still open at 0:00 on the charts, this may just be an hour later for your time-zone.

GMT Offset
If you are using an EA with a GMT offset time, then you must change the GMT offset to +2 just prior to the 3rd of November.

OLD SERVER TIME
Server Time GMT +3 Hours
GMT Offset +3
NEW SERVER TIME - 3rd of November
Server Time GMT +2 Hours
GMT Offset +2