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Orbex News

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CHF: Important Announcement

Friday 16th of January 2015

Orbex would like to take this opportunity to assure you that despite the extreme volatility the markets have experienced over the past few days, which has cast its shadow over many forex brokers, they are still proudly serving their clients at full capacity and their operations have not been negatively affected.

Orbex are committed to continue serving their traders responsibly and would like to thank you for choosing them as your broker.

Christmas Holiday Schedule 2014

Tuesday 23rd of December 2014

Orbex would like to bring to your attention that due to the upcoming holiday the following market trading hours schedule will be applied:

Departments operating hours will be affected during the seasonal holidays. Backoffice and Support Department working hours will be from 08:00 AM to 00:00 Cyprus (GMT+2) time 24th Dec - 2nd of Jan.

Orbex Christmas Trading Schedule

• All times and dates mentioned above are in Cyprus Local Time (GMT +2).

• Please be advised that on holidays a low trading volume and illiquidity; high spreads and volatility in markets are expected.

Storage Fees

Thursday 11th of December 2014

Orbex would like to inform you that the storage fees for Swap Free accounts on USDTRY will be reduced from USD 50.00 to USD 35.00 only, this change will be effective on Monday, the 15th of December 2014.

However, please be aware that storage fees will be charged on daily basis starting from the first day on which trades are held overnight.

Thanksgiving Holiday Schedule 2014

Wednesday 26th of November 2014

Orbex would like to attract your attention for the following changes in their market trading hours schedule for Thanksgiving Holiday 27th and 28th Nov, 2014:

Thursday 27th Nov, 2014:

Friday 28th Nov, 2014:

* All times and dates mentioned above are in Cyprus Local Time (GMT +2).
* Please be advised that on holidays a low trading volume and illiquidity; high spreads and volatility in markets are expected.

German DAX is Here

Tuesday 18th of November 2014

In their commitment to bringing you the best trading conditions, Orbex are pleased to inform you that they have added the German Stock Index (DAX) to the trading instruments they offer.

You may begin trading on DAX immediately on Universal Accounts, by logging into your MT4 platform, right click on the Market Watch and select "Show all".

You can find complete trading conditions of DAX Index here.

We have listened to your suggestions and your needs, and we appreciate your feedback in how we can better make Orbex work for you.

A gentle notice regarding the end of DST in Cyprus as of 26th Oct, 2014; the market will open and close 1 hour (One Hour) earlier Cyprus time for all products traded with ORBEX for the period of 26th Oct, 2014 till 02nd Nov, 2014.

Storage Fees on USDTRY

Wednesday 15th of October 2014

Due to high swap rates on USDTRY in the inter-bank market, storage fees on USDTRY pair for Swap Free accounts will be changed to USD50.00 per overnight standard lot. This change will be effective starting 20th of October 2014.

Orbex are pleased to introduce their new Click to Call website feature, which gives you the ability to quickly get in touch with the Orbex Customer Service team by placing a free call at any time. Click to call is in addition to the current Live Chat and Request Callback options. Orbex was recently rebranded in recognition of our enhanced customer service for traders and partners. They now provide a one-hour response time to all customer inquiries in addition to easy funds withdrawal and multi-lingual service in 10 languages, including English, Arabic, Bengali, Spanish, German, Russian, Chinese, Bulgarian, Urdu ,Greek, French and Italian . Further, Orbex offers the best trading conditions on the market with a diverse range of trading products available on Orbex MetaTrader 4.

With Click to Call, you simply complete a basic form, submit your information and enjoy a call with the Orbex Customer Service team free of charge. This new service is available 24/5.

In addition to Click to Call, Orbex provides:

  • Multiple asset trading and ECN accounts on MT4
  • Superior quality of execution (speed and reliability)
  • Deep liquidity from Tier-1 banks
  • Easy funds withdrawal: they process withdrawal requests within one hour, and transfers are raised within 24 hours
  • One-hour response time on all customer enquiries
  • Education in online trading and the latest market research for you
  • Free VPS hosting
  • More funding methods: They now offer Neteller and Cashu in addition to credit/debit cards, SKRILL/Moneybookers, WebMoney and wire transfer
  • Islamic accounts And more