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FAQ's For Upcoming Move to CySEC

Monday 6th of April 2015

Further to the email sent on Thursday 02 April 2015, regarding the migration of the activities of FX Primus Ltd, to FX Primus Europe (CY) Ltd. FXPRIMUS would like to address a few questions that have been raised by their valued customers:

Question: Is the entity domiciled and regulated in Mauritius (FX Primus Ltd.) going to cease accepting new customers?

Answer: Yes, as of the close of business on Monday 06 April 2015, FX Primus Ltd will no longer be accepting any new customers. New customers shall be on-boarded at their new domain www.fxprimus.eu.

Question: What happens to existing clients not agreeing to move to FX Primus Europe (CY) Ltd.?

Answer: Existing customers that remain with FX Primus Ltd will be provided with the option to either;

(i) Transfer their trading activities from FX Primus Ltd to FX Primus Europe (CY) Ltd. subject to certain terms and conditions, or;

(ii) Close their positions and cease their trading activities with FX Primus Ltd.

The account of any client not agreeing to the terms and conditions in relation to the transfer of their trading activities from FX Primus Ltd to FX Primus Europe (CY) Ltd. shall following a notice period of 90 day of the date of this communique (the "Termination Date."), be automatically closed and any open positions liquidated. The balance on the account after having made good any obligations towards FX Primus Ltd shall be reimbursed to the client and deposited in their respective bank account, as per our records. The clients shall be duly notified accordingly.

Question: Do I have to transfer my account and funds?

Answer: Yes, subject to acceptance of the terms and conditions in relation to the transfer of your trading activities from FX Primus Ltd to FX Primus Europe (CY) Ltd. However, you are not being forced to transfer your account and funds immediately. Your positions will remain open and your funds will remain in segregated accounts in Barclays Mauritius and in the FXPRIMUS Trust account (if applicable) for a maximum period of 90 Days of the date of this Communique.

Question: What do I do if I want to move my account over to FX Primus Europe (CY) Ltd. prior to the Termination Date?

Answer: The process of moving your account, funds, and any open positions over to FX Primus Europe (CY) Ltd. is quick and easy. Simply follow the instructions on the FXPRIMUS web-site by agreeing to the terms & conditions and FX Primus Europe (CY) Ltd. will handle the rest. FX Primus Europe (CY) Ltd. is an investment firm with registration number HE 337614, authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license no. 261/14.

Question: Will my personal information (ID & Proof of Residence) be shared with FX Primus Europe (CY) Ltd.?

Answer: No, except if you agree to continue trading with FX Primus Europe (CY) Ltd. Upon agreeing to the terms and conditions of FX Primus Europe (CY) Ltd, you will authorize FX Primus Ltd. to share your KYC information with FX Primus Europe (CY) Ltd., which will be used in your new account profile.

Question: What will happen to my personal data if I decide not to continue trading with FX Primus Europe (CY) Ltd.

Answer: Your personal data will be kept by FX Primus Ltd (Mauritius) as per the relevant laws and regulations of Mauritius.

Question: When I transfer my account and funds over to FX Primus Europe (CY) Ltd. where will my funds be held?

Answer: Currently funds are being held at Hellenic Bank in Cyprus. However, within the next 90 days FX Primus Europe (CY) Ltd. will be offering additional banking options at other world-renowned banking institutions outside of Cyprus for your convenience. We fully appreciate customers enjoy having flexibility in terms of banking options, and intend on catering to everyone's needs.