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Pepperstone News
You can find and read the latest news and press releases from all of our partner brokers here.
Independence Day 2014
Tuesday 1st of July 2014
Friday the 4th of July is Independence Day in the United States and this will temporarily influence Market Closing Hours for Precious Metals.
Throughout this US holiday, Pepperstone will continue to provide standard support and funding hours.
Currency Market Hours will not be impacted by this holiday.
Precious Metals Trading Hours (Platform time GMT+3)
Date | Trading Hours | Customer Support Hours | |
4th July | Friday | Closed early at 20:00 | Open |
7th July | Monday | Open | Open |
Metaquotes Server Update
Thursday 12th of June 2014
On the 1st of August 2014, Metaquotes are releasing an update to Metatrader 4. As part of this update, Client Terminals older than Build 600 will no longer be supported.
If you are using a Client Terminal that is older than Build 600, you must update your Metatrader 4 Client Terminal to the latest build, or the platform will not connect to the trading servers.
What Metatrader Client Terminal am I using?
To see what Build of Metatrader you are using, please follow these instructions:
- Open Metatrader 4
- Select Help > About
- An About Box will popup, on the bottom left you should see:
Metatrader - Pepperstone
Version: 4.00 Build XXX < This is your current build
What if my Build Number is HIGHER than 600
If your Metatrader 4 Build is 600 or higher, then no action is required.
What if my Build Number is LOWER than 600
If your Metatrader 4 Build is lower than 600, then you need to update your trading platform. You can update your trading platform by either:
- Downloading the latest version of MT4 from the Pepperstone website
- Opening the platform as the Administrator
IMPORTANT: As part of the new update, experts and indicators are installed into a new directory. We highly recommend that you click the following link in order to see how to install these files are now installed.
Trade Chinese Currency
Friday 23rd of May 2014
Pepperstone is proud to announce the addition of the USDCNH currency pair.
This pair provides Pepperstone traders with the ability to access new exposure to China's currency, the Renminbi (RMB). Traded off-shore through Hong Kong as USDCNH, the USDCNH market has grown in investor interest and volatility in recent years since the loosening of trading limits imposed on China's currency market.
With China's central bank now allowing a daily 2% fluctuation in Renminbi movement, and with growing perception that Chinese economic growth is slowing, there is strong potential for further exchange-rate reforms in coming years that may reveal further trading opportunities in the USDCNH market.
To view this pair within your MT4 Platform Simply Right Click on Market Watch and Select 'Show All'
Easter Trading Hours
Tuesday 15th of April 2014
Easter Weekend - Limited Funding and Support Availability
Between Friday 18th April and Monday the 21st April Banks around the world will be closed for the Easter period. During this time Pepperstone will have limited Live Chat, Phone Support and Funding availability.
Whilst their 24 Hour Emergency Trading Desk will operate as usual during the period - the Pepperstone customer support and funding hours will be reduced.
The Forex markets will be open throughout this period but liquidity is expected to be low. The Gold and Silver Markets will be closed on Friday 18th April but resume as normal Monday 21st April.
Market and Customer Support Opening Times
Date | FX Trading Hours | Customer Support Hours | |
18th April | Friday | Open (Gold/Silver Closed) | Limited Support and Funding |
19th April | Saturday | CLOSED | CLOSED |
20th April | Sunday | CLOSED | CLOSED |
21st April | Monday | Open | Limited Support and Funding |
Server Time to GMT +3
Thursday 6th of March 2014
On Sunday the 9th of March 2014, the Pepperstone MT4 Server time will move one hour forward to GMT +3 hours.
Pepperstone bases MT4 Server time on "5pm New York", the internationally recognised end-of-day in the forex markets. The US will be changing to Daylight Saving Time on the 9th of March 2014. With the US turning clocks one hour forward the Pepperstone MT4 Server Time will also move one hour forward.
How does this affect me?
The only noticeable change that you will experience is that the Market Watch time in MT4 will now be set at GMT+3. This might not affect your trading at all - however, depending on your timezone, this may cause the market to open one hour earlier on Monday. The MT4 server time will still open at 0:00 on the charts, this may just be an hour earlier for your time-zone.
GMT Offset
If you are using an EA with a GMT offset time, then you must change the GMT offset to +3 just prior to the 9th of March.
Neteller funding now available
Thursday 27th of February 2014
Pepperstone is proud to announce they have now added Neteller as a deposit method for their valued clients.
Neteller is a leading e-Wallet service that allows Real-time Deposits to Pepperstone Trading Accounts. Deposits are available in USD, JPY, GBP, EUR and AUD
Simply log into your Client Area Account and make a Neteller Deposit today.
Holiday Trading and Support Hours
Wednesday 18th of December 2013
The team at Pepperstone wish you a Happy Holiday Season and a Prosperous New Year. Throughout the festive period, their 24 Hour Emergency Trading Desk will operate as usual. However, their customer support and funding hours will be reduced. Automated funding on the EDGE servers will operate as normal.
Market and Customer Support Opening Times**All times are listed in MT4 Server Time (GMT + 2 hours)
Low Liquidity / Widened SpreadsPlease note that spreads may be wider and there may be increased volatility in the market as fewer liquidity providers offer prices during this time. Clients should make sure their accounts are adequately capitalised as these conditions can impact even fully hedged positions. |
Server Time to GMT +2
Tuesday 29th of October 2013
On Sunday the 3rd of November 2013, the Pepperstone MT4 Server time will move one hour backwards to GMT +2 hours.
This is to reflect the US Daylight Saving Time change in New York, taking place on the 3rd of November 2013.
Pepperstone bases MT4 Server time on "5pm New York", the internationally recognised end-of-day in the forex markets. With the US turning clocks one hour backwards, the Pepperstone MT4 Server Time will also move one hour backwards.
How does this effect me?
The only noticeable change that you will experience is that the Market Watch time in Metatrader 4 will now be set at GMT+2. This might not effect your trading at all - however, depending on your timezone, this may cause the market to open one hour later on Monday. The MT4 server time will still open at 0:00 on the charts, this may just be an hour later for your time-zone.
GMT Offset
If you are using an EA with a GMT offset time, then you must change the GMT offset to +2 just prior to the 3rd of November.
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